Departure dates

Information Privacy Policy

This Privacy Policy applies to the processing of all Personal Information received by Culturas Perú Viajes y Servicios S.R.Ltda., including information collected:

• Via our website and online forms
• Via email and other electronic communications
• Via telephone or spoken communication
• Through partner platforms when booking any of our products or services

By reaching out to us or submitting your information, you agree to these Privacy Policy terms.

1. Data Controller

Personal information is collected and processed by:

Culturas Perú Viajes y Servicios S.R.Ltda.
A Limited Liability Company incorporated in the Republic of Peru
RUC Registration Number: 20358100211

Culturas Perú is responsible for managing, using, and protecting any Personal Information provided by the traveler.

2. Purpose of Collecting Personal Information

Personal information is collected only when you request a reservation or a service.

The information you provide is used exclusively to organize the trip you request, including but not limited to:

• Hotel reservations
• Travel agencies responsible for your trip arrangements
• Entrance fees and permits (e.g., Machu Picchu, Inca Trail)
• Domestic flights and ground transportation
• Tourist services, guides, tickets, and logistics
• Billing and communication regarding your reservation

We will never ask for information that isn't essential to provide the services purchased.

3. Types of Personal Information We May Request

To confirm travel-related services, we may request information such as:

• Full name
• Nationality and date of birth
• Passport number and expiration date
• Email address and phone number
• Emergency contact information
• Dietary requirements or medical considerations relevant to the trip

Sensitive personal data, such as medical information, will only be requested when necessary for your safety and only with your full consent.

4. Data Protection & Confidentiality

Culturas Perú commits to:

• Protect your personal information from unauthorized access
• Use your information only for the purposes described in this policy
• Store your information securely and for a limited time
• Never sell, rent or commercially distribute your personal information

Personal information will only be shared with third-party travel service providers (e.g., hotels, airlines, government institutions for permits) when strictly necessary deliver your requested services.

5. Limited Liability in Use of Third-Party Services

While Culturas Perú guarantees responsible data handling, we are not liable for:

• The information management policies of hotels, airlines, and other independent providers
• Government platforms where official permits are processed (e.g., Machu Picchu, Inca Trail, immigration systems)

By booking a service, the traveler agrees that these third-party providers may have their own privacy policies beyond the control of Culturas Perú.

6. Data Retention

Personal information will be stored only for the period necessary to:

• Complete the services requested by the traveler
• Meet accounting, tax, or legal requirements

After this period, data will be securely deleted from our systems.

7. Rights of the Data Owner

At any time, travelers may:

• Request access to the personal information stored
• Request correction of inaccurate or incomplete information
• Request deletion of personal data once all contracted services have been completed and legally closed

Requests may be submitted to:
 info@culturasperu.com
 reservas@culturasperu.com

8. Changes to This Privacy Policy

Culturas Perú reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on our website with the updated revision date.

9. Client Consent

By sending Personal Information, requesting a service or confirming a reservation with Culturas Perú, the traveler:

• Declares that they have read and accepted this Privacy Policy
• Authorizes the use of data solely for travel and operational purposes.
• Accepts the limited liability of the agency in accordance with this document